What can I do when they ignore my sticker?

If you are receiving unwanted junk-mail despite having a sign on your letterbox you have some options available to you.

  • Phone the New Zealand Marketing Association helpline between 7am to 7pm, Monday to Friday for complaints on 0800 111 081. The two nationwide distributors, Reach Media and PMP both have designated staff members who check the Helpline register daily.
  • Contact the advertiser directly to complain that their distributor ignored your sticker or sign.
  • Check the location of your sticker. Ensure that your no junk mail sticker is clearly visible.